Shipping policy
Shipping Policy
Thank you for shopping with Virenoo.
Processing Time
Orders are typically processed within 3-7 business days after payment is confirmed.
Shipping Time
Australia:
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Standard Shipping: 8-14 business days
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Express Shipping: 1–5 business days (where available)
International:
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Standard International Shipping: 7–20 business days
Shipping times are estimates and may vary due to customs, carrier delays, weather conditions, or high demand periods.
Order Tracking
Once your order has been shipped, you will receive a tracking number by email.
Shipping Costs
Shipping costs are calculated at checkout and displayed before payment is completed.
Delayed or Lost Packages
If your package is delayed or appears lost, please contact us at info@virenoo.com and we will assist in locating your shipment.
Incorrect Address
Customers are responsible for providing accurate shipping information. Orders returned due to an incorrect address may incur additional shipping charges.
Contact
For shipping questions, please contact: